Privacy Policy

Last updated: Feb 7, 2026

Triostack Ltd ("we," "our," or "us") operates Tallyvo.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account registration information (name, email address, password, company name)
  • Business and contact information
  • Payment and billing information
  • Customer service communications
  • Any other information you choose to provide

1.2 Business Data

When you use Tallyvo, we collect and process business data you upload or integrate, including:

  • Inventory and product data
  • Sales and order information
  • Financial and profitability metrics
  • Supplier and customer information
  • Integration data from connected platforms (Shopify, TikTok Shop, etc.)

1.3 Automatically Collected Information

We automatically collect certain information when you use the Service:

  • Usage data (features used, actions taken, time spent)
  • Device information (IP address, browser type, operating system)
  • Log data (access times, pages viewed, errors)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your requests and provide customer support
  • Monitor and analyze usage trends and activities
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations
  • Send you marketing communications (with your consent where required)

3. Data Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting providers
  • Payment processors
  • Analytics providers
  • Customer support tools
  • Email service providers

3.2 Platform Integrations

When you connect third-party platforms (such as Shopify or TikTok Shop) to Tallyvo, we access and process data in accordance with your authorization and the respective platform's terms.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.5 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information, unless we are required to retain it for legal or legitimate business purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You can request access to and a copy of your personal information.

6.2 Correction

You can update or correct your personal information through your account settings or by contacting us.

6.3 Deletion

You can request deletion of your personal information, subject to certain legal limitations.

6.4 Objection and Restriction

You may object to or request restriction of certain processing of your information.

6.5 Marketing Communications

You can opt out of marketing communications by following the unsubscribe instructions in those messages or by contacting us.

6.6 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

8. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Service. Cookies are small data files stored on your device. We use:

10.1 Essential Cookies

Required for the Service to function properly, including authentication and security.

10.2 Analytics Cookies

Help us understand how users interact with the Service to improve functionality and user experience.

10.3 Preference Cookies

Remember your settings and preferences for a personalized experience.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use all features of the Service.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Triostack Ltd

Email: info@tallyvo.com

Website: https://tallyvo.com

13. Your GDPR Rights (UK and EU Users)

If you are located in the United Kingdom or European Union, you have specific rights under the General Data Protection Regulation (GDPR):

  • Right to be informed about data collection and use
  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making and profiling

To exercise these rights, please contact us using the contact information provided above. You also have the right to lodge a complaint with your local data protection authority.

14. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Contract: Processing necessary to provide the Service under our Terms of Service
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving the Service, security, and fraud prevention
  • Consent: Where you have given explicit consent for specific processing activities
  • Legal Obligation: Processing necessary to comply with legal requirements